Effective Date: August 7, 2025
Real Harrows LLC (“Real Harrows,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit https://3304def9-9015-43d1-9bae-1e58988e2801.express.conves.io (the “Site”) or interact with us.
⸻
1. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
• Account Information: When you create an account, we collect your name, email address, password, shipping/billing addresses, and order history.
• Order Information: When you purchase from us, we collect your name, billing/shipping addresses, phone number, email address, payment details (processed securely by Stripe), and purchase details.
• Contact Forms: When you submit an inquiry via our Gravity Forms contact or product inquiry forms, we collect the information you provide, including name, email address, phone number, and message.
• Email Addresses: Email addresses entered via forms may be stored for future email marketing communications (if you opt in).
B. Information Collected Automatically
• Cookies & Tracking Technologies:
• WooCommerce core cookies for cart, login, and session functionality.
• Analytics cookies via Google Analytics and Google Search Console (through MonsterInsights).
• Potential future advertising pixels (Google Ads, Meta/Facebook, LinkedIn).
• CookiesYes plugin used to manage cookie consent and preferences.
• Device & Usage Data: IP address, browser type, operating system, pages viewed, and time spent on the Site.
C. Information from Third Parties
• Payment Processor: Stripe processes all online payments. We receive confirmation of payment but not your full credit card details.
• Shipping Providers: FedEx and ABF Freight (via ShipperHQ) may receive your shipping address and contact information to provide real-time shipping quotes and fulfill orders.
⸻
2. How We Use Your Information
We may use the information collected to:
• Process and fulfill orders.
• Respond to inquiries and provide customer support.
• Improve the Site, products, and services.
• Send order confirmations, updates, and other transactional emails.
• Comply with legal obligations.
• (If enabled in the future) send promotional emails, display retargeted ads, and conduct marketing campaigns.
⸻
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
• Service Providers: Payment processors (Stripe), shipping carriers (FedEx, ABF Freight), analytics providers (Google Analytics), and hosting providers (Convesio, Fastly).
• Marketing Partners: If future ad tracking is enabled, advertising platforms may receive limited information for targeted campaigns.
• Legal & Compliance: When required by law or in response to valid requests by public authorities.
⸻
4. Cookies and Tracking
We use cookies to operate the Site, track usage, remember preferences, and measure performance. You can manage cookies through your browser settings or via the CookiesYes consent banner.
⸻
5. Data Retention
We retain your personal data for as long as needed to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
⸻
6. Security
We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure.
⸻
7. Your Rights
Depending on your location, you may have the right to:
• Access the personal data we hold about you.
• Request corrections or deletions.
• Withdraw consent for certain data processing.
To exercise these rights, contact us at scott@realharrows.com.
⸻
8. Children’s Privacy
Our Site is intended for individuals aged 18 and over. We do not knowingly collect data from anyone under 18.
⸻
9. Changes to This Policy
We may update this Privacy Policy periodically. The revised date will be posted at the top of this page.
⸻
10. Contact Us
Real Harrows LLC
Attn: Privacy Officer
W4089 Scenic Rd, Campbellsport, WI 53010 United States
Email: scott@realharrows.com
Phone: 1-920-464-0779
